Thanks for reaching out and for letting us know about the issue you’re experiencing. From your description, it sounds like the nail gun may have a worn or damaged O-ring/seal, or there might be a blockage preventing the driver blade from cycling correctly.
Here are a few steps you can try before sending it in:
Disconnect the air supply and make sure there are no nails loaded.
Inspect the nosepiece for any jammed nails or debris. Clear if necessary.
Check the O-rings and seals (especially around the trigger and driver area) for wear or damage. Lubricate with pneumatic tool oil if they are dry.
Test the air pressure — ensure it’s within the recommended PSI range for your model. Too low or too high can cause misfires.
If these steps don’t solve the issue, the tool may require professional servicing. You can send it to us, and our repair team will inspect and fix it. Please reply to this email, and we’ll provide you with shipping instructions and service details.
We’re here to make sure your nail gun gets back to work as quickly as possible.
Best regards,
PlanCAccess
